Privacy Policy

As www.itimatkutu.com, we attach great importance to the privacy of our visitors. This Privacy Policy explains how we collect, use, store, and protect the information of individuals who visit our website. Any visitor who continues to use the site is deemed to have accepted this policy.

1. Information Collected

When you visit our website, the following information may be collected automatically or manually:

  • Name – surname
  • Phone number
  • E-mail address
  • Company name and tax information (for quotation and invoicing processes)
  • Full address (for order and shipment processes)
  • Communication requests and message contents
  • IP address and browser information
  • Website navigation and usage statistics

2. Method of Collecting Information

Personal data may be collected through the following methods:

  • Filling out the contact form
  • WhatsApp and phone conversations
  • E-mail correspondence
  • Quotation and order forms
  • Cargo / invoice documents
  • Cookies and analytical tools

3. Purposes of Using Information

  • Evaluating product and service requests and preparing quotations
  • Managing order, shipment, and delivery processes
  • Providing customer support services
  • Executing invoicing and official record procedures
  • Fulfilling legal obligations
  • Measuring and improving website performance

If explicit consent is provided, campaign and announcement content may be shared through communication channels.

4. Sharing of Personal Information

Personal information is never sold or shared with third parties for commercial purposes. It can only be shared with third parties when the following conditions apply:

  • Accounting and financial advisor — for invoicing procedures
  • Cargo and logistics companies — for order delivery
  • Banks and payment systems — for payment transactions
  • Authorized public institutions — in cases of legal obligation

5. Retention Period of Information

Personal information is retained for the period specified in the relevant legislation. When this period expires, the data is deleted, destroyed, or anonymized within the legal framework.

6. Information Security

Necessary technical and administrative security measures are taken to prevent unauthorized access, loss, or misuse of personal data. However, the security of data transmission over the internet cannot be guaranteed at 100%.

7. Cookies

Cookies are used on our website to enhance user experience. Details regarding cookie usage are explained on our Cookie Policy page.

8. External Links

Our website may contain links to third-party websites. www.itimatkutu.com is not responsible for the content or privacy practices of these websites.

9. Changes to the Privacy Policy

This Privacy Policy may be updated when necessary. The updated version becomes effective as soon as it is published on www.itimatkutu.com. Users are encouraged to visit this page regularly.

10. Contact

You may contact us for any questions, requests, or feedback regarding the Privacy Policy:

E-mail: info@itimatkutu.com
Phone: 0224 215 06 80

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