As İtimat Kutu, we care about the security of your personal data and, within the scope of the Personal Data Protection Law No. 6698 (KVKK), we hereby declare, in our capacity as data controller, that we process your personal data within the scope set out below.

1. Data Controller

Company Name: İtimat Kutu
Address: Kayapa Organized Industrial Zone, Sarı(530) Street, No:19/3 Nilüfer / BURSA
Phone: 0224 215 06 80
E-mail: info@itimatkutu.com

2. Purposes of Processing Personal Data

• Receiving product and service requests and preparing price quotations
• Managing order, shipment, and delivery processes
• Customer relationship management and after-sales support services
• Managing invoicing, delivery note, and accounting processes
• Fulfilling legal obligations
• Communicating via phone, e-mail, and WhatsApp

If explicit consent is provided, campaigns, informational messages, and commercial communications may be carried out.

3. Processed Personal Data

• Name – Surname
• Phone number
• E-mail address
• Company name and tax information
• Full address
• Communication and quotation requests
• Contact form and WhatsApp correspondence contents

4. Methods of Collecting Personal Data

• Website contact forms
• Phone and WhatsApp calls
• E-mail and social media messages
• Quotation and contract processes

5. Transfer of Personal Data

Your personal data may be shared only with the following persons and institutions, limited to the relevant processes:

• Accounting and financial advisor
• Cargo and logistics companies
• Banks and payment institutions
• Competent administrative and judicial authorities (in cases where legally required)

Personal data is not transferred to third parties for marketing or other commercial purposes.

6. Retention Period of Personal Data

Personal data is stored for the period stipulated in the relevant legislation. When this period expires, the data is deleted, destroyed, or anonymized.

7. Your Rights under KVKK

Within the scope of Article 11 of KVKK, you have the following rights:

• To learn whether your personal data is being processed
• If it has been processed, to request information regarding such processing
• To learn the purpose of processing and whether it is used in accordance with that purpose
• To request the correction of personal data if it is incomplete or incorrectly processed
• To request the deletion or destruction of personal data within the framework of the legislation
• To request that third parties to whom the data has been transferred be informed about the correction, deletion, or destruction processes
• To object to any result arising to your detriment from the analysis of data exclusively through automated systems

For your requests, please contact:

E-mail: info@itimatkutu.com
Phone: 0224 215 06 80

Applications will be concluded within 30 days at the latest.

8. Enforcement

This KVKK Information Notice has entered into force upon its publication on www.itimatkutu.com. In case of any updates, the new version will again be published on the same page.